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Banking

You can easily make deposits instantly using Bitcoin wallet, Visa/MasterCard/AMEX credit or Debit card & QB Direct. For your convenience, we also accept deposit via Bank and wire transfer, person-2-person. Please contact customer service for more details.

Deposit Methods

Bitcoin

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To make a Bit Coin deposit, simply:

  • 1 - Open a Bit Coin Wallet. We recommend:-
    • Bread Wallet for iOS users to learn more Click here
    • Mycellium for Android users to learn more Click here
    • Electrum for Desktop users with PC and MAC to learn more Click here
  • 2 - Choose a Bit Coin exchange to purchase bit coins from here
  • 3 - Buy Bit Coin at exchange and send to your wallet you just created.
  • 4 - Send the coins from your wallet to our wallet using the address provided in the cashier.

Visa / Master Card / AMEX

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  • 1- Select Visa / Master Card / AMEX at Cashier.
  • 2- Enter your Visa / Master Card / AMEX Details.
  • 3- Enter desired Deposit amount.
  • 4- Click Proceed.

For more information Call +1-888-480-7999 Today and ask about our Special Bitcoin Bonus!

Our customer service team are here 7 Days a week and always happy to help.

Email us at support@hallmarkassistance.com or Click Live support/Chat to the right of your Screen.

Withdrawal Methods


Bitcoin

State Restrictions: None

Min: $50 Max: 1,000 No Fee! Withdrawals are FAST, FREE and EASY using Bitcoin!

Payouts take 4 to 6 business days to be processed and approved. Deposits can take 4 - 7 business days to reach your wallet after approval.


BankWire

State Restrictions: WA, MD

BankWire Min: $500 - $2000 ($40 Fee) The minimum allowed for withdrawal through Wire Transfer is $500. The fee attached to this process is deducted from the withdrawn amount.
Payouts take 4 to 6 business days to be processed and approved. Bank wires can take 7 - 10 business days to be send after approval. Special requirements for wire transfer withdrawals may apply. Please contact your casino host for details and information on being paid by wire.

Contact Us: banking@hallmarkassistance.com or call us at 1-888-480-7999.


BankChecks

State Restrictions: WA, MD

Bank Checks Min: $200 - $1500 ($40 Fee) Checks may involve bank processing expenses and overnight fees. Due to this, the minimum amount for withdrawal is $200. Because these checks are sent securely by courier, they will not be delivered to P.O. boxes.

Payouts take 4 to 6 business days to be processed and approved. Checks will arrive in 7 - 10 business days after approval, and are sent only to the address we have on file for your account.

A deposit made by credit card requires the following information in order to process a payout:

Copy of the completed Credit Card Authorization Form (click on the link below to print out the form).

Get Credit Card Agreement Form

  • Copy of your identification card, passport or driver's license. (Front and back of Drivers License)
  • Copy of Utility Bill to verify Mailing Address.
  • Copy of Credit Card used to make your deposit (Front and Back)
  • We will validate your information and notify you by Email when the process has been approved.

Please send us a copy of your documents by e-mail at banking@hallmarkassistance.com

Credit Card Authorization Form: Get Credit Card Agreement Form

Contact our support team if you have any further questions to the email below. banking@hallmarkassistance.com


* Winnings from FREE CHIPS are not eligible for FREE payouts

  • * Payouts to countries outside of USA and Canada must receive a Bit Coin payout unless otherwise stated by the banking department.
  • **Time frames are calculated in business days. (Monday through Friday, excluding holidays and Weekends)
  • Different methods of withdrawal may be assessed additional fees as required. Please contact your casino host for details.
  • Players are permitted one payout per week at a maximum of $1,000 per week. Higher payout maximums are available to our VIP Winner Circle Members. Please contact your VIP host for details.

Security

The following additional measures are for your security as well as ours, and we appreciate your understanding and cooperation:

  • Players will be contacted after withdrawal approval to verify personal information and payout details. Players must have correct information (Email Address, Physical address, Phone numbers, E-Wallet account, etc.) in order for payment to be processed
  • All deposits made by credit card will require a Credit Card Agreement Form to be on file with Hallmark Casino in order to process a payout. Contact your casino support team and find out more about what type of documents may be required prior to payout.
  • Documentation will be requested when you use a new card and/ or periodically (as often as once every six months) by our Accounting or Withdrawals Departments.

Hallmark Casino works diligently to provide our players with the quickest and easiest payouts possible. However, due to online gaming banking and processing issues beyond our purview, we are unable to give specific dates that payouts will be made following approval

For more information please Contact Us: banking@hallmarkassistance.com or call us at 1-888-480-7999

Reversing Withdrawals

Your withdrawal has already been approved, and you would like to have it deposited back into your casino account, please contact us for assistance.