This website is operated by Hallmark Casino. Throughout the site, the terms "we", "us" and "our" refer to Hallmark Casino. Hallmark Casino offers this online entertainment website, including all information, tools and services available from this site to you, the user/player, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new games or features added to Hallmark Casino are also subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. If any change is unacceptable to you, it is your responsibility to immediately cease using HallmarkCasino.com and contact us regarding your need to close your account. If, however, you decide to continue using HallmarkCasino.com after the date on which the changes to this section (Terms and Conditions) have come into effect, you will be considered as having accepted those changes.
The user/player must be of legal age in the user/player's jurisdiction and must be at least 18 years old, in some jurisdictions 21, to use any of Hallmark Casino's services. We reserve the right to ask for proof of age from any customer and suspend the use of their account until the necessary and satisfactory documentation is provided. Underage use of the casino is forbidden, and therefore any transaction carried out at Hallmark Casino by an underage user/player will be considered null and void.
The access and/or use of HallmarkCasino.com may be illegal in certain countries. It is the user's/playerss responsibility to comply with local and national laws and to determine whether or not the use of our service is compliant with applicable laws in user's/player's jurisdiction. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction. Hallmark Casino reserves the right to deny access, refuse service, or the creation of an account to anyuser/player for any reason at any time. The complete list for restricted countries is: Australia, Algeria, Afghanistan, Azerbaijan, Bulgaria, Belize, Costa Rica, Curacao, Czech Republic, Finland, Hungary, Iraq, Iran, Malaysia, Myanmar, North Korea, Poland, Syria, Russia, Turkey and Ukraine.
All users/players are responsible for the security and safety of their account information. Hallmark Casino will handle all user/player information in a responsible, confidential and secure manner using industry standard security protocols and encryption. In the event that a third party accesses the user/player account using the correct user and password information, all activity will be considered valid and accessed by the account owner. Any security breach of the user's/player's account will be the responsibility of the player and Hallmark Casino shall not be held responsible for an un-authorized, known or unknown access to the user's/player's account. Users/Players much keep their personal account information confidential as the account holder is responsible for all transactions in the account.
*Only one account per user/player, per household, phone number and IP is permitted. The creation of multiple accounts will result in the suspension, closure and/or auditing of the account (s).
ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. All information supplied when you register at HallmarkCasino.com must be accurate, complete and current. If using a credit or debit card, the cardholder's name must match the name on the account. Credit card information is always encrypted during transfer over networks.
You agree to provide current, complete and accurate account information for all transactions made at our website, including but not limited to: First Name, Last Name, Email Address, Phone Number, Street Address (no P.O. boxes), City, State/Province, Zip/Postal Code, Country and DOB. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
We reserve the right to modify the contents of this site at any time and without prior notice. You agree that it is your responsibility to monitor changes to our site. Any changes will become effective upon the time of posting on the internet and it's the player's responsibility to be aware of any changes. In the event that user/player does not accept the changes made then the user/player may opt out by discontinuing the use of the services.
PROPER USE OF THE SITE AND RESPONSIBLE GAMING
To use our website and play the Hallmark Casino games, no deposit or real money is required or necessary, but real money plays can be made if a user/player wishes to do so and complies with these Terms and Conditions and Hallmark Casino's rules and regulations. Any wager made in the casino is the users/player's sole responsibility and risk. Placing a real money play is at the users /player's sole discretion and risk. The user/player understands that any casino betting involves risk of loss of money, and that there can be no assurance of any winnings.
Payments or transactions made by the user/player to Hallmark Casino or vice versa may be handled by a 3rd party processing company and therefore the user/player will be subject to the rules and regulations set forth by the third party payment processing company. Fees may apply for credit/debit card transactions by the user's/player's credit card company and/or third party processors and as such are beyond the control of HallmarkCasino.com
"In the event that a players initial deposit attempt in to their account is not approved, the casino may pre-authorize the deposit for the player to play for fun. In this case, if the deposit is collected within 24 hours of the original deposit attempt the player is entitled to a full withdrawal based on the terms and conditions of the site. If the deposit is not collected the player is not eligible for the withdrawal at all. If the players makes the deposit after 24 hours they are eligible for a 2x max cash out of the original deposit amount."
Any member found to be committing credit card fraud of any kind will be subject to criminal and/or civil prosecution. Any winnings resulting from the illicit use of a credit card will automatically be forfeited
All plays are final once accepted and may not be changed or reversed. All players choose to play at their own discretion and risk and for entertainment, recreation and personal enjoyment purposes.
The use of any automated means, including but not limited to: multiple browsers, a 'robot', or any other non-approved software is strictly prohibited; if the use of such software is detected the company reserves the right to void all wagers retroactively. All casino wagers must be place through the user interface provided by HallmarkCasino.com
By using any of the games offered by HallmarkCasino.com user/player confirms that he/she understands the rules of the game played. The Casino's server software shall be the official record and will govern the result of the play.
In the event that funds are credited to a user/player account by mistake, be it human error or technical malfunction, it is the user/player's responsibility to notify HallmarkCasino.com of the error. If the error is not reported promptly, any winnings product of this error or achieved by the player after the error, whether related or not to the mistake will be void and retained by HallmarkCasino.com
In the event of any dispute regarding or relating the use of the online casino, player accounts eligibility for winnings or any other related situation, the decision of Hallmark Casino shall be final and binding.Additionally:
We hereby inform that the use of bonus credits to place wagers on Baccarat, Craps, and European Roulette is NOT permitted at HallmarkCasino.com
The minimum payout/withdrawal from the casino is of $100.00 USD depending on your available payout options and methods.
The maximum payout/withdrawal per week is of $2,000.00 USD unless otherwise stated or agreed.
A user/players initial payout/withdrawal and the changes to payment details are subject to the approval by the payment processor's risk department. This review can take up to 5 business days.
HallmarkCasino.com will make every attempt to ensure that all payments are sent out in a timely fashion.
HallmarkCasino.com reserves the right to modify or adjust, add or remove a game or any feature within any game without prior notice to the user/player.
In the event a user/player is found to be cheating or attempting to commit fraud in detriment of the casino, or if the player makes malicious and/or untrue statements regarding the company, Hallmark Casino will reserve the right to publish the information of said user/player's activity with the casino and provide this information to other casinos, payment processors, legal authorities, banks and/or any other establishment that the company deems fit.
Any player found to have a direct or indirect relationship with an affiliate or any operators affiliated as a marketing partner is not allowed to make deposits or receive payouts and any financial transactions will be deemed as fraud.
Revolutionary Technology Services and its associated websites AML Policy is designed to prevent money laundering by meeting International AML standards including the need to have adequate systems and controls in place to mitigate the risk of the company being used to facilitate financial crime. This AML Policy sets out the minimum standards which must be complied with and includes:
The Appointment a Compliance Officer in the company with sufficient seniority and independence and who has the responsibility for oversight of compliance with our governing bodies, regulation and industry rules and guidance
Establishing and maintaining a Risk Based Approach towards assessing and managing the money laundering and terrorist financing risks to the company;
Establishing and maintaining risk based customer due diligence, identification, verification and know your customer protocols (KYC) procedures including enhanced due diligence for customers that pose a greater financial risk such as Politically Exposed Persons (PEPs);
Refusing any financial transactions from customers in any country in the FATF blacklist; Establishing and maintaining rusk based systems and procedures to monitor on-going customer activity; Procedures for reporting suspicious activity internally and to the relevant law enforcement authorities as appropriate;
The maintenance of appropriate records for the minimum prescribed periods; Training and awareness of relevant employees
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you cease using our site.
The company reserves the right to refuse access, void winnings or terminate the service in any of the following circumstances (but not limited to):
- If the user/player forms part of a gambling syndicate designed to profit from the casino.
- If the user/player provides false, incorrect or misleading information when opening an account with Hallmark Casino
- If the user/player has more than one active account with the company
- If the name of the user/player's account does not match the cardholder name or the account holder name in the payment method being used.
- If the company has reasons to believe, in its sole discretion, the user/player is not of legal age.
- If the player uses any automated means to access the website.
- In the event the player knowingly abuses a software or human error.
- If the player has charged-back, denied or reversed payments sent to Hallmark Casino
- If a player is found cheating or making use of a system designed to defeat the casino.
- If a player is at the company's discretion found to be a promotional abuser
- Any player found to be masking his or her real location using any IP masking technology will have all winnings forfeited.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and/or accordingly may deny you access to our Services (or any part thereof).
Winnings derived from free spins that originated from a different game session or from an alternate source of account balance (e.g. start free spins with a deposit bonus and then switch to a deposit) are considered mixing transactional balances and therefore will not be honored. If the mixed transactions involved a real money deposit, then the value of the deposit can be reset to zero after consulting with customer service.
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
The logos, names and other intellectual property displayed on or associated with Hallmark Casino are the trademarks, service marks and trade names of the company and all rights associated with them are reserved by the company.
Company employees, its providers, licensees, distributors, affiliates , subsidiaries, media partners, family members, or any other holding a close relation to the operation of the company are not eligible to participate in any promotion or in the games.
We may also, in the future, offer new services and/or features through the website (including, the release of new games and resources). Such new features and/or services shall also be subject to these Terms of Service.
ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to service descriptions, promotions, fees, etc. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information if any information in the Service or on any related website is inaccurate at any time without prior notice.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the service, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the casino for violating any of the prohibited uses.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, or error-free.
You expressly agree that your use of, or inability to use, the service is at your sole risk
In no case shall Hallmark Casino, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any monetary loss, including, without limitation lost profits, lost revenue, lost savings, loss of reputation or any similar damages whatsoever, arising directly or indirectly from your use of the service, or for any other claim related in any way to your use of the service, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service, website, software or games. Such action shall include (but not necessarily be limited to) any actions that might arise as a result of the illegality of online wagering within the user's/player's jurisdiction. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
All information provided by email, phone or chat with the purpose of customer support is subject to the rules, regulations, terms and conditions that appear on our website.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Curacao.
CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Anti Money Laundering Policy
Objective of the Policy
Hallmarkcasino.com is fully committed to be constantly vigilant to prevent money laundering and combat the financing of terrorism in order to minimize and manage risks such as the risks to its reputational risk, legal risk and regulatory risk. It is also committed to its social duty to prevent serious crime and not to allow its systems to be abused in furtherance of these crimes.
Hallmarkcasino.com will endeavour to keep itself updated with developments both at national and international level on any initiatives to prevent money laundering and the financing of terrorism. It commits itself to protect, at all times, the organization and its operations and safeguards its reputation and all from the threat of money laundering, the funding of terrorist and other criminal activities
In order to adhere to the requirements of the Prevention of Money Laundering Act, the regulations and any guidance notes Hallmarkcasino.com shall as a minimum:
(i) Appoint one of its senior officers as the designated Money Laundering Reporting Officer (MLRO) whose responsibilities will include the duties required by the laws regulations and guidance notes.
(ii) Take reasonable steps to establish the identity of any person for whom it is proposed to provide its service. For this purpose, the process for the registration of Players provided for under the General Terms and Conditions provides for the due diligence process that must be carried out before the opening of a User Account.
(iii) keep at all times a secure online list of all registered Players.
(iv) Retain identification and transactional documentation as defined in the laws regulations and guidance notes.
(v) Provide initial and ongoing training to all relevant staff so that they are aware of their personal responsibilities and the procedures in respect of identifying Players, monitoring Player activity, record-keeping and reporting any unusual/suspicious transactions.
(vi) Ensure that this policy is developed and maintained in line with evolving statutory and regulatory obligation and advice from the relevant authorities.
(vii) Examine with special attention, and to the extent possible, the background and purpose of any complex or large transactions and any transactions which are particularly likely, by their nature, to be related to money laundering or the funding of terrorism.
(viii) Report any suspicion or knowledge of money laundering of terrorism financing to the Curacao Gaming Commission and relevant authorities from the country the transaction was initiated.
(ix) Cooperate with all relevant administrative, enforcement and judicial authorities in their endeavour to prevent and detect criminal activity.
Moreover, Hallmarkcasino.com shall:
Not accept to open anonymous Accounts or Accounts in fictitious names such that the true beneficial owner is not known.
Not accept cash from Players. Funds may be received from Players only by any of the following methods: credit cards, debit cards, electronic transfer, wire transfer cheques and any other method.
Not register a Player who is under eighteen (18) years of age.
Only register a single account in the name of a particular person: multi-account practices are strictly prohibited.
Transfer payments of winnings or refunds back to the same route from where the funds originated, where possible.
Not accept a wager unless a User Account has been established in the name of the Player and there are adequate funds in the Account to cover the amount of the wager.
Not accept a wager unless the funds necessary to cover the amount of the wager are provided in an approved way.
Not accept Players residing or playing from non-reputable jurisdictions.
Not make a payment in excess of two thousand (US$2,000) out of a User Account to a Player until the Player's identity, age and place of residence have been verified.
Where it deems necessary, verify creditworthiness of the Player with third parties who previously provided any information on the Player.
If it becomes aware that a person has provided false information when providing due diligence documents, not register such person. Where that person has already been registered, Hallmarkcasino.com shall immediately cancel that person's registration as a Player with the company.
Questions about the Terms of Service should be sent to us at firstname.lastname@example.org